We aim to ensure that:
A complaint is informing us when you are dissatisfied with any aspect of the service we have provided to you, for example:
If you wish to make a complaint you can do so by contacting our Head Office in any of the ways listed below:
By Email
jenny.thorncroft@jtsrelocations.com or info@jtsrelocations.com
In Writing
FAO Jenny Thorncroft
JT & Sons Relocations Ltd
Lower Morgay Farm
Junction Road
Staplecross
East Sussex
TN32 5SH
By Telephone
01580 832 011 (Jenny Thorncroft)
(Please note that if your complaint includes an insurance claim this must be confirmed in writing to us within 7 days of the last day of your relocation and this is a requirement of our insurers)
In Person
At the address detailed above
© JT & Sons Relocations Limited trading as JTS Relocations. All rights reserved. Registered in England & Wales 6773283. Registered Office: Middle Barn, Beech Farm, North Trade Road, Battle, East Sussex TN33 0HN
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